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100% Satisfaction Guarantee - Free Shipping - Returns Policy

100% Satisfaction Guarantee:
We guarantee you will enjoy the office furniture you purchase from OfficeFurnitureStyle.com. We take pride in hand-selecting on the best quality products from the best manufacturers. For this reason, we ask that you call us if you are not satisfied with your purchase, if your purchase is damaged during shipment, if you have questions putting a product together, or if you wish to make a warranty claim. Please call us at 877-803-1481 or email us at info@officefurniturestyle.com.

Free Shipping- Yes, it really is FREE:
All of the products on our site are delivered completely FREE on orders over $99. Orders less than $99 are just $7.99 shipping anywhere in the continental USA. We use UPS Ground Shipping when possible, and LTL Freight when needed. Free shipping is available in the USA only- (Alaska, Hawaii, Puerto Rico, and Canada require special shipping rates - please call us). LTL Freight shipping is curbside. Items must be removed from the delivery vehicle by the recipient. If you require inside or white-glove delivery, we can provide a quote for inside or white-glove deliver service. Please notify us at the time of order. It completely amazes us that other sites offer lower prices up front, and then inflate their shipping charges just to make up the difference. At OfficeFurnitureStyle.com we're simple. Offer great products at great prices, and always give your customers free shipping. They'll reward you with loyalty down the road. Great value service resulted in loyalty which allows our business to grow year after year.

Delivery Time:
All orders received before 2PM EST ship the same day. Orders received after 2PM EST ship the following day. Most orders are received in 3 business days, but please allow up to 7 business days for delivery depending on your order and delivery location. Once your order ships, your UPS tracking code (or LTL shipping ID) will be emailed to you so you can check the status of your order. Custom fabric items may take longer for production.

Warranty:
We work with only the best manufacturers to make sure you have the best warranty on every product from OfficeFurnitureStyle.com. If you have a question about a particular product, contact us and we'll gladly send you product information, manufacturer's warranty details, and more. We'll always help with assembly instructions or send fabric samples if you need them. Since every product is different, each warranty will vary, but rest assured we work with only the best manufacturers, and we're here to help you get the most value from your purchase.

Free Color Samples:
Do you need free color samples before you make your purchase? If so, we're glad to help. Just let us know which product you need sample for and we'll gladly send them to you. Call us toll-free at 877-803-1481 or email us at info@officefurniturestyle.com

Video & Instructions:
We are the first to integrate video and product specification sheets directly into our product pages. It's hard to believe other sites expect you to make a purchase without all the details. We're proud of the products we carry, and we will provide as much detail as possible for you. If you need any information that's not present on our site, please call or email us and we'll be glad to get you the information you need. Call us toll-free at 877-803-1481 or email us at info@officefurniturestyle.com.

Assembly Instructions:
Products which require assembly will always include assembly instructions. We actually have the assembly instructions for most of our products directly on the product pages so you can get them anytime. If you need any help with assembly, please call us, and we can send you any assembly information you need.

Returns & Damaged Deliveries:
We carry only the highest quality items and we are here to answer your questions 7-days a week. If you wish to make a return, damage, or warranty claim, please call us toll-free 877-803-1481 or email us at info@officefurniturestyle.com and we will prepare a Return Authorization number. Please DO NOT return items without first calling us to receive a Return Authorization number. Packages returned to us without a Return Authorization will be refused and a refund will NOT be issued. Please call us for your Return Authorization number and specific address for all returned items. All Return Authorizations must be made within 7 business days from receipt of the product. The product must be returned within 10 business days of the Return Authorization number being provided. The product must be in new, original condition, suitable for sale, and in the original packaging. A 25% restocking fee and outbound shipping charges for the original order incurred by OfficeFurnitureStyle.com will be required for returns. Additionally, shipping charges to return the item will be incurred by the customer requesting the return. Additional fees may be incurred for items that have been damaged, including packaging. All refunds are processed after returned items are inspected. Please call us toll-free 877-803-1481 or email us at info@officefurniturestyle.com so we can prepare your return and refund.

Order Changes & Cancellations:
A copy of your shipment will be emailed to you immediately following your order being placed online. If you find you've made an error placing your order, or you simply change your mind, please contact us IMMEDIATELY - please call us toll-free 877-803-1481 or email us at info@officefurniturestyle.com. If you order has not been processed or shipped, we will cancel or modify your order as you request. If you order has already shipped, you will require a Return Authorization (see Returns above).

Payment & Order Methods:
We offer online order processing using 128-bit SSL transaction processing with continuous security testing by McAfee. We also accept purchase orders (PO) via fax (617-395-1630) and orders by phone- please call us toll-free 877-803-1481. We accept Visa, MasterCard, Discover, and American Express for online payments. Checks and purchase orders are also accepted, however these orders will need to placed by phone- please call us toll-free 877-803-1481. Massachusetts residents are required to pay 5% sales tax on all orders.